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NDIS FAQ – Everything You Need to Know

Helpful Information

What Support Does the NDIS Cover?

  • The NDIS (National Disability Insurance Scheme) funds life-changing supports for Australians living with permanent and significant disabilities. Here’s what’s included:

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  •  Daily Life Support: Help with personal care, meals, household tasks & transport

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  •  Community & Social Participation: Support to get out, connect, and thrive

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  •  Accommodation & Respite: Including short-term, medium-term, and SIL housing

 

  •  Early Intervention: For both kids and adults, to reduce the long-term impact of disability (e.g., speech, behavioral, or developmental therapy)

 

  •   Assistive Technology: From mobility aids to communication devices

 

  •   Home Modifications: Tailored changes to make your space safe and accessible

NDIS = Independence, empowerment, and choice. You deserve a plan that works for YOU.

Who Can Access the NDIS?

You may be eligible if you are:

  • aged 7–65 years

  • Have a permanent disability that affects daily life 

  • Are an Australian citizen, permanent resident, or hold a Protected Special Category Visa 

  • Under 7?

     

  • You can access support through Early Childhood Early Intervention (ECEI) a play-based, family focused service led by trained professionals.

  • Over 65?


     

  • You may be eligible for aged care supports instead, we can help you explore what’s available.

What Are the Types of NDIS Supports?

The NDIS covers 3 main plan categories:

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  • 1 Core Supports


 

  • For everyday needs, like personal care, transport, meal prep, and respite

  • 2 Capacity Building


 

 

  • Boost your skills, independence, and confidence, think job training, therapy, or learning life skills

  • 3 Capacity Building


 

 

  • Boost your skills, independence, and confidence, think job training, therapy, or learning life skills

How Do Support Coordinators Help?

A great Support Coordinator isn’t just ticking boxes, they’re your NDIS guide, advocate, and teammate. Here’s how we’ve got your back:

  • Match you with services that truly fit your goals


 

  • Help manage providers, bookings, quotes & agreements


 

  • Keep your plan running smoothly (so you don’t have to stress


 

  •  Find specialist care, housing, respite, and job pathways


 

  • Help you redefine goals and prepare for plan reviews


 

  • Translate confusing NDIS lingo into plain English


 

Why Families & Participants Choose us

We're not just another NDIS provider , we’re people who care deeply, listen closely, and fight hard to get you what you need. Whether you’re new to the NDIS or looking for a fresh start, we’ll meet you where you're at and walk the path with you.

Based in the Peel Region, WA


We proudly support participants across Mandurah, Rockingham, the Peel Region, and surrounding areas , with services expanding toward Bunbury and beyond.

If you’re unsure whether we service your area, reach out ,we’re always happy to chat about how we can help.

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